STARRS stands for Situation, Task, Action, Result, Reflection, and Strengthen. This 6-step STARRS method will make you better at interviews forever!
Youth Ambassador Alexa-Jane Moore says:
When I was back at university, I wanted to do a summer internship to make myself more employable. I had done lots of things at university that these employers were keen to hear about, in telephone interviews and then assessment centres… but I needed a way to put these experiences across!
I had always used the STAR method (Situation, Task, Action, and Result). It wasn’t enough, so I expanded this to my own STARRS method as employers always asked me, ‘how would you do X better next time?’
STARRS provides you with the opportunity to ‘Reflect‘ on your experience and ‘Strengthen‘ it by thinking how you would do things better, next time.
The STARRS method
- Explain the situation you were in.
- Aim to answer the questions ‘what/where/when’, for example, “In the third year of my business studies degree” or “when I was working as a retail assistant in a shop last summer”.
- What did you do, and what did the task or role involve?
- Explain your tasks and responsibilities briefly.
- What did YOU do to meet the objective of/complete the task?
- You might want to cover what you did and how you did it, including what skills you used.
- What was the outcome?
- Did you make a difference?
- Can you quantify this?
- What did you do well?
- What didn’t go as well as you’d hoped?
- After reflection, what would you have done differently?
- What could have been improved to achieve an even greater success?
The STARRS method is a neat formula that you can adapt to any situation. It’s easy to follow and remember when you’re in a stressful situation like a job interview. It covers all the points that employers are looking for and helped me secure numerous offers for summer internships.
About the author
Alexa-Jane Moore is a Youth Ambassador with Youth Employment UK and winner of our ‘Youth Ambassador of the Year’ award. She has a keen interest in issues affecting young people. These include: unemployment, careers guidance, mental health and voting. She has written about these issues for The Guardian and Targetjobs.
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