To provide great customer service as part of the sales package
To act with integrity and accountability to prevent and solve problems quickly and efficiently
To promote a positive, helpful, and encouraging environment to do more than expected
To be empowered to provide the best possible service to all customers no matter how much they spend
To work together, with a customer focus, anything is possible
To be the bridge to all Bauer product stakeholders to provide the easiest bespoke customer journey
Key Responsibilities
Own, manage and deliver high revenue & complex commercial campaigns from concept to completion whilst liaising with relevant departments and customers, providing excellent customer experience & working to agreed timeframes.
Management of print and digital campaigns across multimedia and multiplatform.
Understands the client’s campaign and overall business objectives. Confidently being able to input suggestions to reflect these objectives in line with the market but knowing when to consult appropriately.
Chair and participate in internal meetings, confidently providing updates and analysis on campaign performance, issues & achievements, taking notes where appropriate.
Chair and participate in external meetings with clients, agency & stakeholders to discuss campaign requirements and objectives, taking notes where appropriate.
Mentor PE’s & offer support to Team Leader & wider team when required.
Source & allocate resources efficiently, using internal and external stakeholders for freelance requirements.
Work closely with sales teams to provide clients with updates on campaign performance, analysis & reporting on statistics.
Budget & track campaign costs using costs sheets with an understanding of cost implications to the business and ensuring profit margins are upheld, raising POs when applicable and liaising/informing the BA when required.
What Bauer Media are looking for:
Commercial and customer focused
Strong written and verbal communicator
Dynamic, driven, and resilient
Confident at planning and information handling
Flexible and open to new ways of working
Analytical and able provide solutions
Able to multitask & work well autonomously and as part of a team
Influential
How to apply
If you’re interested in applying for this fantastic opportunity, click the button below to find out more and apply!
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