To assist the IT Support Technician in the day to day activities of a busy IT Department. IT supports the various aspects of the business e.g. general office, the science centre, car park and conference events. The apprentice will be involved with the day-to-day activities of such diverse business.
Key tasks:
Recording day to day issues via the helpdesk ticketing system
Assisting in general Microsoft office queries
To maintain PCs and peripherals including software installation (1st line support)
Troubleshooting issues with Hardware, Software and Peripherals
Provide assistance to all staff as and when required
To perform any other such duties as required by the ICT Systems Manager and IT Support Technician
Assist in supporting external conferencing clients
To be familiar with the core science theme of the Centre, programme of science events in the Centre and basic scientific principles behind them
For further information on this opportunity please click here
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