Course Title: Customer Service

Provider: BIRMINGHAM METROPOLITAN COLLEGE

Course Location: Birmingham

Course Type: SWAP

Start Date: 01/05/2023

End Date: 31/05/2023

Course URL: Find out more & apply

Sector: administration and law, Business

About This Opportunity

3 week work academy (training, work experience and guaranteed interview).

The job purpose is to work on behalf of our various clients communicating with their customers. Our Customer Advisors (CAs) must be comfortable speaking to people over the phone and for some roles communicating in writing via email and webchat. The type of contact depends on the contract; Sigma provide various services including credit management, customer services and complaint handling.


Eligibility & Requirements

You are required to be 19 years and over, in receipt of Job Seekers’ Allowance, Employment and Support Allowance, Income Support or Universal Credit.

Find Out More & Apply



West Midlands Training Courses