West Midlands Metro is the region’s popular and growing tram network, operated by Midland Metro Limited (MML).
We were proud to have taken over the running of the Metro network from 24 June 2018 and we’re intent on building on the previous 20 years of successful operations as we move into an exciting period of major expansion
The Midland Metro is recruiting for a Customer Experience Officer through the Kickstart Scheme.
As a Customer Experience Officer you will be responsible for being an ambassador for Midland Metro Limited, maintaining professionalism at all times, ensuring adherence to all company policies and procedures and responsibly practice safe methods of work.
Customer Experience Officers will support in revenue collection throughout the system and help customers process the correct travel tickets.
PLEASE NOTE:
You must be aged 16-24 and in receipt of Universal Credit to apply for these opportunities. You cannot apply for a Kickstart Placement directly with an employer. You need to be referred to these opportunities by your Work Coach.
If you are interested in this vacancy, please contact your Job Centre Work Coach and mention the Job Title, Employer Name & Associated Postcode.
