The end of the 9-5?

British workers seek more flexibility with almost 60% looking for earlier starts and shorter working weeks

  • McDonald’s unveils major study into the world of work among 4,000 UK adults aged 16 and above and 1,000 McDonald’s employees across the UK
  • Only 6% of people want to work the traditional 9-5; with sociable workplaces and greater flexibility topping workplace wish-lists
  • McDonald’s launches Flexible Working events in partnership with campaigner Anna Whitehouse (Mother Pukka)

New research released today by McDonald’s UK, reveals more than half of UK adults want to move away from traditional working patterns, choosing jobs that enable them to work more flexibly and prioritise commitments outside of work.

As one of the largest employers in the UK with a multigenerational workforce of more than 120,000 people, McDonald’s wanted to better understand working lives in the UK today and how this will shift in the future.

This study was conducted in July and August, with YouGov as well as with McDonald’s employees. To further understand and meet people’s needs from work today, McDonald’s will also be working closely with flexibility campaigner Anna Whitehouse (Mother Pukka), the CIPD, Working Mums and Youth Employment UK.

Shifting working patterns

Jobs that offer earlier starts and a shorter working week most appealing to job seekers; with only 6% of people working the traditional ‘9-5’

  • More than half of people (58%) in full-time employment would like to start earlier than 9am and finish earlier than 5pm
  • Starting at 8am and finishing by 4pm was the most popular option chosen by 37% of respondents – with 21% opting for a 7am start, finishing at 3pm
  • If given the option, just under half of UK adults (48%) would prefer to work a longer day in return for a shorter working week

Social workplaces, proximity to home and pay are the top priorities

People want to work closer to home with jobs that allow them to juggle commitments outside work:

  • A sociable workplace ties with pay as top criteria for ‘good jobs’ among two-thirds of all adults (63%), closely followed by flexibility to work the hours and patterns that suit (61%) and a convenient location (60%)
  • Flexibility is an everyday part of working life, with almost half (42%) of people working flexibly in one form or another, such as job sharing or compressed hours
  • It is important to people of all ages and life stages, with four in five parents (78%) and students (83%) stating that flexible working allows them to juggle work with family commitments and studying
  • With a call for more… 7 in 10 people (70%) would like to work more flexibly in the future whilst two thirds of employees working flexibly (69%) say it encourages them to stay in a job for longer and improves their motivation levels (57%). 65% of UK workers say it would improve their wellbeing and satisfaction at work
  • However, barriers remain. Almost a third of workers (31%) don’t believe their employer would let them work flexibly

A survey of 1,000 McDonald’s employees supports the UK findings. A social workplace topped their priorities (58%), closely followed by the flexibility to work hours that suit them (52%). The ability to develop new skills, such as team work and communications skills, was also a key factor for over half (51%).

Paul Pomroy, CEO of McDonald’s UK & Ireland, commented:

“People are looking for jobs that work for them. This research reflects our belief that to attract, retain and motivate, employers need to create opportunities that genuinely work for people whatever their age, life stage, or ambition. The business case is clear, as are the links to improved happiness and wellbeing – people simply don’t want to work 9-5 anymore. They want to work more flexibly, but that doesn’t diminish ambition, desire or opportunity to progress,

“We will continue to create jobs that suit different lifestyles and life stages, whether it’s parents looking to fit a job around family commitments, a student looking to earn some extra money at the weekend or someone looking to stay with us, progress and take advantage of the training we offer.  We will also continue to talk to our people to ensure we understand what works for them. We hire on qualities not qualifications and will continue to offer people a choice between fixed and flexible contracts; as our people have told us they want to make the decision for themselves and choose what works for them.”

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